Government web standards
Formerly known as e-govt compliance, and includes designing and building websites that conform to the Government Web Standards, as well as testing other people's websites to see if they meet the requirements and guidelines.
I've been building websites for government since I worked on the Hillary Commission's website back in 1997. Back then, there wasn't much in the way of guidance or requirements for accessibility, and all websites were built using pretty much the same set of standards, whether or not they were for government.
The first government site I built that had an accessibility requirement was for the Ministry of Transport in 2001. Since then, I've become something of an e-govt and web accessibility standards specialist, and I really enjoy helping government departments to achieve or exceed the standards with their websites.
I also believe that all websites should be accessible to everyone, not just government ones, and so I include a range of accessibility elements in all the websites I design and build.
I aim to meet or exceed all e-government accessibility requirements at level AA (based on WCAG 2.2) for all my government websites. I have a broad definition of what I consider to be "government" for the purposes of accessibility. In addition to the Public Service departments that are mandated to follow the Web Standards, I also include Crown Entities, State-Owned Enterprises and Local Government. These are not mandated to adhere to the standards, but are asked to support the spirit of the Standards by seeking to comply. I build websites for all these entities to the same level of e-government accessibility I would include in a Government Ministry website.
I also do contract work testing other people's websites to ensure that they have reached the required Government Web Standards. I'm still shocked at the number of Government sites that have been built by design companies who claim to understand "accessibility" and yet which display basic errors such as a lack of colour contrast or a failure to use semantically correct code. There's a long way to go before all our government websites adhere to the web standards, but I like to think I'm doing my bit to help us get there.
Alison - Thank you so much for your careful, considered work in a complex and difficult environment... You opened up conversation around design in a way that was never possible previously. You are excellent at taking a 'non-precious' approach to your work while simultaneously being able to calmly argue your point. You're very good at what you do and I'd hire you again in a heartbeat.
Jared Gulian, Govt.nz product owner and Principal Advisor, Digital Engagement, Department of Internal Affairs (Govt.nz project, 2013-2014)
Ali, you've done an excellent job with the Govt.nz work. I've seen the enthusiasm and skill that you have displayed during the demos that you've shown me as the site has continued to develop with public input throughout.
The combined design and development experience that you have contributed have been important during this phase - from the fonts, the layouts, the prints, the brand signature, to setting the government directory in a way that makes it easy for people to navigate their way through the new site.
I also appreciate your adaptability as challenges came up, right down to the wire with the latest changes on the brand signature - thank you for being so responsive. This project has been more than creating a new citizen-entry site and experience - it has also been challenging the way government operates in delivering and promoting an online service.
Very best wishes for your next venture, and I hope that we connect again.
Laura Sommer, General Manager (Acting), Government Information Services, Department of Internal Affairs (Govt.nz project, 2013-2014)
DIA Marketplace
I am an approved supplier for DIA Marketplace in the Consultancy and Professional Services (Digital Experience Professional Services channel) - under the following categories:
- Information Architecture
- User Insight
- Visual Design
- Front-End Development
- Content Design.